Refund and Cancellation Policy

UniMax Pro is available as a monthly subscription at 9.99 CAD per month, which renews automatically on the same day each month until you cancel. There is no minimum term and no cancellation fee.

It is also available as a term pass: a single payment for Pro until the end date shown at checkout. The pass never renews and needs no cancelling.

Open Settings, go to the billing section, and cancel through the Stripe billing portal. It takes under a minute and you do not need to contact us.

Pro features stay active until the end of the billing period you already paid for. After that, the account moves to the free plan.

A term pass ends on its own on its end date, and the account then moves to the free plan.

Cancelling deletes nothing. Your semesters, courses, grades, and study plans stay in your account, subject to the free plan's limits on creating new ones.

We do not refund partial periods. A subscription keeps Pro until the end of the month you paid for, and a term pass until its end date, so stopping early does not create a credit.

If you were charged after cancelling, charged more than once for the same period, or could not use the service because of a fault on our side, email support@getunimax.app within 30 days of the charge and we will refund it.

The free plan needs no credit card and lets you try grade tracking, the finals calculator, the calendar, syllabus import, and the first two days of a study plan for every exam before paying anything. We would rather you used it first than asked for a refund later.

Billing questions: support@getunimax.app. We reply within a few business days.